Thank you for visiting Poochkoo. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

1. Collection of Information

When you voluntarily send us electronic mail or fill out any form on our website, we collect and store this information to respond to your request. The types of personal data we may collect include:

• Name
• Email address
• Phone number
• Pet-related information (if applicable)

You may, however, browse our website anonymously.

We collect personal data from you only when:

• You fill out a form or inquiry
• You register or sign up for services
• You interact with our team via WhatsApp, SMS, call, or email

By submitting your personal information, you consent to us contacting you via Call, SMS, WhatsApp, or Email about our products, services, and offers — even if your number is registered under DND (Do Not Disturb).

2. Use of Information

The data we collect is used to:

• Respond to inquiries and service requests
• Process bookings, appointments, or purchases
• Send updates, service information, and limited offers (non-promotional in nature)
• Improve customer service and user experience

We do not sell or rent your personal information to third parties.

3. Cookies & Analytics

We use cookies and third-party tracking tools (e.g. Google Analytics) to understand user behavior and improve site performance. You may disable cookies in your browser settings, although some features may not work as intended.

4. Information Protection

We adopt industry-standard security measures to safeguard your information, including SSL encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet is 100% secure.

5. Consent & Communication

By filling out a form or contacting us electronically, you explicitly consent to:

• Our use of your submitted information to provide services
• Receiving follow-up communications from us (via email, call, SMS, or WhatsApp), even if your number is on the DND registry

We ensure all communication is relevant to services you have shown interest in or requested.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

7. Updates to This Policy

We may update this policy from time to time. Any changes will be reflected on this page, with the revised date noted at the top.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or Terms & Conditions, please contact:

Poochkoo
Email: hello@poochkoo.com
Phone: +91-7349061004
Website: www.poochkoo.com
Address: Century apartments, 2A, 2nd Floor Defence Colony, Indiranagar Bengaluru, Karnataka 560038